Hubneta Pty Ltd (“Hubneta”, “we”, “us”, “our”) respects your privacy and is committed to protecting personal information. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you use the Hubneta mobile application, website, or related services (the “Service”). By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect personal information that you provide directly to us or that is collected automatically when you use the Service.
Information you provide
This may include:
- name or username
- email address
- business, creator, or community information and contact details
- logos, images, or content uploaded to the Service
- communications sent to us
Information collected automatically
When you use the Service, we may collect:
- device information
- IP address
- usage data and interaction with the Service
- approximate location information (where enabled)
2. Location Information
Certain features of the Service rely on location data to display nearby businesses, creators, communities, and updates.
If you enable location services on your device, we may access your precise location while the app is in use to provide location-based functionality.
We do not use location data to identify you personally, and we do not retain precise location history beyond what is necessary to provide the Service.
You can disable location access at any time through your device settings, although this may limit functionality.
3. How We Use Your Information
We may use personal information to:
- operate and maintain the Service
- create and manage user accounts
- provide location-based discovery features
- enable listings and updates for businesses, creators, and communities
- process subscriptions and payments
- improve the functionality and performance of the Service
- communicate with users regarding updates or support
We may also use aggregated or anonymised data to analyse usage trends and improve the Service.
4. Disclosure of Information
We do not sell personal information.
We may share information with trusted third-party service providers that help us operate the Service, including:
- cloud hosting providers
- analytics providers
- payment processors
- infrastructure and technical service providers
These providers are required to handle information in accordance with applicable privacy laws.
We may also disclose information where required by law.
5. Cookies and Similar Technologies
The Service may use cookies and similar technologies to improve functionality, analyse usage, and enhance user experience.
Cookies are small data files stored on your device that help us understand how the Service is used and allow certain features to operate properly.
You may control or disable cookies through your browser settings, although doing so may affect the functionality of the Service.
6. Data Storage and Security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.
Information may be stored on secure servers operated by us or by trusted third-party providers.
While we take reasonable security measures, no system can guarantee complete security.
7. User Content
Users, businesses, creators, and communities may upload or post content such as text, images, and listing information.
This content may be visible to other users depending on how it is shared within the Service.
You are responsible for ensuring that any content you post does not contain personal information you do not wish to make public.
8. Access and Correction
You may request access to the personal information we hold about you or request correction of inaccurate information.
Requests can be made by contacting us using the details below.
9. Third-Party Links
The Service may contain links to external websites or services. We are not responsible for the privacy practices of those third-party services.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions will be published within the Service or on our website.
Continued use of the Service after updates indicates acceptance of the revised policy.
11. Communications and the Spam Act
Hubneta Pty Ltd may send users service-related communications and occasional updates about the Service.
Where messages constitute commercial electronic messages, we comply with the Spam Act 2003 (Cth).
Users may opt out of marketing communications at any time by contacting us or following any unsubscribe instructions provided.
12. Contact
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Hubneta Pty Ltd
Email: support@hubneta.com